e-Rewards Market Research

At e-Rewards® Market Research, our philosophy is simple: to deliver the most value to our clients and panel members while adhering to the highest business ethics and research standards.

What this means for our clients:

Respect for Research Integrity. We are dedicated to maintaining social science standards in online market research and delivering the highest quality research results for our clients.

Pay for Performance. We guarantee the satisfaction of our clients and will not accept payment for services that do not meet or exceed our clients' expectations.

Superior Client Service. Our clients' needs come first. Knowing that our success depends on meeting the toughest challenges and deadlines that our clients face, we hold ourselves accountable for delivering superior client service by monitoring our own client satisfaction and retention rates.

What this means for our panel members:

Privacy First. We respect the privacy of each of our panel members and adhere to a highly ethical privacy policy to ensure their trust. Our research studies report information only in aggregate, singular summary form, and never reveal personal information.

Fair-Value Exchange. We believe the best way to establish and maintain a long-term relationship with panel members is by providing a financial incentive each time a respondent participates in a survey. An incentive program that supports the accumulation of a currency redeemable at various bonus thresholds achieves the highest participation rates and retention longevity compared to other incentive approaches. We make incentive redemption very easy for our panel members by utilizing e-Offer™ fulfillment through our website.

Relevant, Targeted Communications. The more we know about our panelists, the more relevant our ongoing communications will be. We maintain the deepest profiling information on our members so that panel-wide canvassing is kept to a minimum and survey relevancy and interest is maximized.